What areas do you serve?
We proudly service Myrtle Beach and surrounding cities in Horry County.

What types of vehicles do you work on?
We service all makes and models, including standard passenger cars, trucks, SUVs, and performance or modified vehicles.

What are your qualifications?

We are fully licensed and insured. Our team consists of certified technicians, each with a background in specialized shop work. By assigning jobs to technicians with the most relevant experience, we maintain high-quality service while pursuing uniform certifications across our crew.

Do you offer diagnostics if I don’t know what’s wrong with my car?
Yes, our multi-point inspection can pinpoint the issue. If we can’t identify the problem, there’s no charge.

How do I schedule a service?
You can schedule by contacting us call or text at 843-808-6800, or by filling out our online service request form.

What forms of payment do you accept?
We accept cash and card payments for your convenience. All card transactions are processed securely through Square, which allows us to accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover. We also support tap-to-pay options like Apple Pay, Google Pay, and Samsung Pay. Afterpay is available for interest-free installment payments (subject to approval). Remote or contactless payments can be made via Square invoice links.

Can you work on performance vehicles or custom upgrades?
We approach performance and custom work with care and consideration, so we evaluate these projects individually. Contact us with the details, and we’ll let you know how we can assist—or recommend someone who can.

Do you use original or aftermarket parts?
We source high-quality parts that meet or exceed OEM standards from trusted local and online suppliers. When necessary, we can also obtain genuine OEM parts directly from dealerships. All parts we provide are covered by their manufacturer’s or distributor’s warranty. If you’ve already purchased your own parts, we’re happy to work with them!

Do I need to be present for the repair?
No, as long as we have access to your vehicle, you’re free to go about your day. We’ll provide updates as we work.

What happens if the repair requires more time or parts?
If we discover that your repair will require additional time, parts, or labor beyond what was originally quoted, we’ll contact you right away to explain the situation. No additional work will be performed without your approval. We’ll walk you through the options, provide updated pricing, and help you make an informed decision based on your needs and budget. We prioritize clear communication and transparency every step of the way.

Do you guarantee your work?
Yes, all services are backed by our satisfaction guarantee.

We stand behind the quality of our work and are committed to your satisfaction. If you’re not fully satisfied with a service, we encourage you to reach out—preferably by email at info@cvjauto.com—so we can understand the concern and work with you toward a reasonable solution. Please note that this guarantee is not a refund policy; it is a commitment to service excellence and fairness.

Our satisfaction guarantee includes a complimentary follow-up diagnostic to help determine the issue; however, follow-ups are scheduled based on availability. That’s why it’s important to contact us at the first sign of trouble, so we can address it promptly.

Any tampering with, modification to, or continuation of the repair by another party before resolution may void the guarantee. Defective parts may be covered under the part manufacturer’s warranty, and we’re happy to assist with the claims process when applicable.

For the safety of our team, aggressive language, threatening behavior, or hostility in any form will not be tolerated and will void our follow-up diagnostic.

We appreciate your understanding and cooperation as we continue to deliver service you can trust.

Do you charge for travel?
No, we do not charge for travel within our service area.